Effective Date: February 19, 2025

1. Welcome to Amplifai Services. We are committed to safeguarding your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services.

2. Information We Collect
We may collect and process the following types of personal data:

• Personal Identification Details: Name, NRIC/passport number, date of birth, and gender.

• Contact Information: Address, email address, and phone numbers.

• Professional Information: Occupation, company name, and job title.

• Financial Information: Bank account details and payment information.

• Technical Data: IP address, browser type, access times, and referring website addresses.

• Any other information relevant to customer surveys, feedback, or offers.

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3. How We Collect Your Data
We collect personal data through various methods, including:

• Direct Interactions: When you fill out forms, subscribe to our services, or communicate with us.

• Automated Technologies: Through cookies and similar tracking technologies when you use our website.

• Third Parties: From partners, service providers, or publicly available sources.

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4. Purpose of Processing Personal Data
Your personal data may be used for the following purposes:

• Service Delivery: To provide and manage our services as requested by you.

• Communication: To respond to inquiries, send service-related updates, and promotional materials.

• Personalization: To tailor our services and website content to your preferences.

• Legal Compliance: To comply with legal obligations and regulatory requirements.

• Security: To protect against fraud, unauthorized access, and other security issues.

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5. Disclosure of Personal Data
We may share your personal data with:

• Affiliates and Subsidiaries: Within the Amplifai Services group.

• Service Providers: Third-party vendors who assist in our operations.

• Legal Authorities: When required by law or to protect our rights and interests.

• Business Partners: In connection with joint marketing activities or collaborations.

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6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. However, please note that no method of transmission over the internet or electronic storage is completely secure.

7. Retention of Personal Data
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.

8. Your Rights
Under the PDPA, you have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request correction of any inaccurate or incomplete data.

• Withdrawal of Consent: Withdraw consent to the processing of your personal data.

• Restriction: Restrict the processing of your personal data under certain circumstances.

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To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy.

10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.